Wednesday, October 9, 2013

Scope Creep



For my look at scope creep this week I would like to use the project that I discussed a few weeks ago for our look at projects “post mortem.” The project has been the biggest project yet that I have worked on in my life and therefore it is my common “go to” when speaking about our own personal examples. Hence, please excuse me for repeating any information that you may have already read in the previous post about my project, Scarlet and Gray Ag Day (SGAD).
The project Scarlet and Gray Ag Day was a project that I was the chairmen of in college. In general the project consisted of yearlong planning culminating in one day in which Columbus area elementary school students attend hands on sessions on the ag campus at OSU to learn all about agriculture and the agricultural industry. It included committee work, working with stakeholders like presenters, student workers, elementary school teachers, financial supporters, organization and a lot of communication.
A little bit into the project I realized that the project was turning into a lot more than I had expected. The planning committee had decided to add extra elements into the program such as a lunch complete with a short speech from the Ohio Director of Agriculture who would be attending and a workshop for teachers several weeks before the actual SGAD event to teach students how to incorporate agriculture into their classrooms more. The project was already a huge undertaking and it suddenly began to grow which provided more organizational and planning issues. Not as much attention was able to be given to each task because our committee was spread so thin because of the creep of the scope.
The SGAD committee and I worked through these issues by meeting weekly and discussing the tasks that needed attention immediately. Committees that were only supposed to be worrying about a specific task on the day of the event were asked to add more to their workload and some were asked to add tasks related to the teacher workshop which had not originally been on the scope to their workload. The committee members were all ambitious so it worked out but having the original scope set up correctly would have provided a much smoother planning process.
Looking back on the project and what I have learned in the project management course, I think that I would have done some things differently in order to provide a smoother planning process. A smooth project begins with the planning. Setting up the scope, getting your team together to start the project and assigning specific tasks would have allowed me to see the picture much more clearly (Greer, 2012). It is one thing to talk about assignments and tasks and ask committee members to complete them but it would be another to provide committee members with a visual Gantt chart that they can refer back to. Setting up a scope statement would have provided me with a clear outlook of what needed to happen. In this week’s reading there is a checklist to “Keep the Project Moving” and included is to check back to the scope documents and address any changes weekly (Greer, 2010). We would do something like this during the planning process but not officially. By being structured about it and really addressing these changes may have provided a little less stress and more organization. “Project managers should approach changes of scope in a business-like fashion (Greer, 2010).”
The scope changes may not have been a problem if they had been anticipated previous to the project start and if it had been addressed correctly.
Greer, M., 2010. The Project Management Minimalist; Just Enough PM to Rock your Projects. Laureate University Institutions.


3 comments:

  1. Meredith,

    Like you I really only have 1 good solid project reference in my professional experience so I completely understand the intimate hindsight analysis. I remember reading your post mortem and it is definitely a nice contrast to see just how much extra work evolved onto the conference over time. Lunch and teacher workshops definitely add a huge amount of additional work and you definitely are lucky that everyone was so ambitious to accommodate the growing scope of the project. I can't even imagine doing work like this without project management software now to help organize all of the different tasks and timelines. Every year our local international school organization does a conference, and while I know it has always been lacking in terms of set up and planning (it is a volunteer job, after all), I know for a fact that no one uses PM practices or software to really facilitate the process and share information with each other. All the communication goes through separate emails or long email chains which makes it hard to communicate any way. Your experience reminds me so much of this yearly process. Thanks for sharing!.

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  2. Great post! Your project example is great and I think very relevant to our discussion. It definitely sounds like scope creep occurred here and having a solid plan may have helped with that. How would you have changed what you did in terms of planning to make this better? Did you consider saying no to some of the changes? It seems like you guys had a pretty solid event so I am not sure how much you could have said no to without impacting the event.

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  3. Meredith,
    Great post! It seems like people, time, resources all became overwhelming and as we learned this past week that is a normal occurrence. When planning, I would tell people how the requested information will be used in the project. I would provide scheduled performance reports to the people who supply the data. Lastly, I would publically acknowledge those people who supply timely and accurate data.

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