For my look at scope creep this week I would like to use the
project that I discussed a few weeks ago for our look at projects “post mortem.”
The project has been the biggest project yet that I have worked on in my life
and therefore it is my common “go to” when speaking about our own personal
examples. Hence, please excuse me for repeating any information that you may have
already read in the previous post about my project, Scarlet and Gray Ag Day
(SGAD).
The project Scarlet and Gray Ag Day was a project that I was
the chairmen of in college. In general the project consisted of yearlong
planning culminating in one day in which Columbus area elementary school
students attend hands on sessions on the ag campus at OSU to learn all about
agriculture and the agricultural industry. It included committee work, working
with stakeholders like presenters, student workers, elementary school teachers,
financial supporters, organization and a lot of communication.
A little bit into the project I realized that the project
was turning into a lot more than I had expected. The planning committee had
decided to add extra elements into the program such as a lunch complete with a
short speech from the Ohio Director of Agriculture who would be attending and a
workshop for teachers several weeks before the actual SGAD event to teach
students how to incorporate agriculture into their classrooms more. The project
was already a huge undertaking and it suddenly began to grow which provided
more organizational and planning issues. Not as much attention was able to be
given to each task because our committee was spread so thin because of the
creep of the scope.
The SGAD committee and I worked through these issues by
meeting weekly and discussing the tasks that needed attention immediately.
Committees that were only supposed to be worrying about a specific task on the
day of the event were asked to add more to their workload and some were asked
to add tasks related to the teacher workshop which had not originally been on
the scope to their workload. The committee members were all ambitious so it
worked out but having the original scope set up correctly would have provided a
much smoother planning process.
Looking back on the project and what I have learned in the
project management course, I think that I would have done some things
differently in order to provide a smoother planning process. A smooth project
begins with the planning. Setting up the scope, getting your team together to
start the project and assigning specific tasks would have allowed me to see the
picture much more clearly (Greer, 2012). It is one thing to talk about
assignments and tasks and ask committee members to complete them but it would
be another to provide committee members with a visual Gantt chart that they can
refer back to. Setting up a scope statement would have provided me with a clear
outlook of what needed to happen. In this week’s reading there is a checklist
to “Keep the Project Moving” and included is to check back to the scope
documents and address any changes weekly (Greer, 2010). We would do something
like this during the planning process but not officially. By being structured
about it and really addressing these changes may have provided a little less
stress and more organization. “Project managers should approach changes of
scope in a business-like fashion (Greer, 2010).”
The scope changes may not have been a problem if they had
been anticipated previous to the project start and if it had been addressed
correctly.
Greer, M.,
2010. The Project Management Minimalist;
Just Enough PM to Rock your Projects. Laureate University Institutions.

Meredith,
ReplyDeleteLike you I really only have 1 good solid project reference in my professional experience so I completely understand the intimate hindsight analysis. I remember reading your post mortem and it is definitely a nice contrast to see just how much extra work evolved onto the conference over time. Lunch and teacher workshops definitely add a huge amount of additional work and you definitely are lucky that everyone was so ambitious to accommodate the growing scope of the project. I can't even imagine doing work like this without project management software now to help organize all of the different tasks and timelines. Every year our local international school organization does a conference, and while I know it has always been lacking in terms of set up and planning (it is a volunteer job, after all), I know for a fact that no one uses PM practices or software to really facilitate the process and share information with each other. All the communication goes through separate emails or long email chains which makes it hard to communicate any way. Your experience reminds me so much of this yearly process. Thanks for sharing!.
Great post! Your project example is great and I think very relevant to our discussion. It definitely sounds like scope creep occurred here and having a solid plan may have helped with that. How would you have changed what you did in terms of planning to make this better? Did you consider saying no to some of the changes? It seems like you guys had a pretty solid event so I am not sure how much you could have said no to without impacting the event.
ReplyDeleteMeredith,
ReplyDeleteGreat post! It seems like people, time, resources all became overwhelming and as we learned this past week that is a normal occurrence. When planning, I would tell people how the requested information will be used in the project. I would provide scheduled performance reports to the people who supply the data. Lastly, I would publically acknowledge those people who supply timely and accurate data.